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Terms of Service

Agent Economy, Inc.
Last Updated: April 11, 2026
Effective Date: April 11, 2026

1. Agreement

These Terms of Service (“Terms”) govern your use of Agent Economy’s AI-powered business management platform (“Service”) operated by Agent Economy, Inc. (“we,” “us,” “our”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

If you’re using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. The Service

Agent Economy provides AI-powered agents that help you manage your business. The Service includes:

  • An AI assistant (“Eve”) that orchestrates business operations
  • Specialized AI agents for tasks like lead response, content creation, financial tracking, and customer communication
  • A dashboard for monitoring, approving, and managing agent actions
  • Integration with third-party services (email, calendar, CRM, etc.)

2.1 AI-Generated Content

The Service uses artificial intelligence to generate content, draft communications, extract information, and make suggestions. AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are responsible for reviewing all agent outputs before they are sent externally or acted upon.

When you approve an AI-generated action (such as sending an email, posting content, or updating a record), you are responsible for that action and its consequences. We are not liable for the content, accuracy, or impact of communications you approve and send.

2.2 Auto-Approval Mode

If you enable auto-approval, agent actions execute without your individual review. By enabling this feature, you accept responsibility for all auto-approved actions. You can disable auto-approval at any time from Settings → Automation.

2.3 AI Disclosure

By default, outbound communications generated by your AI agents include a brief disclosure that they were drafted with AI assistance. You may disable this in deployment settings. If you disable AI disclosure, you are responsible for complying with any applicable laws requiring disclosure of AI-generated communications in your jurisdiction.

3. Your Account

3.1 Account Creation

You must provide accurate information when creating your account. One person per account. Accounts are non-transferable.

3.2 Account Security

You’re responsible for maintaining the security of your account. Keep your authentication credentials secure. Notify us immediately if you suspect unauthorized access.

3.3 Account Termination

You may delete your account at any time. Upon deletion, we will remove your data in accordance with our Privacy Policy (within 30 days, with backup retention up to 90 additional days).

We may suspend or terminate your account if you violate these Terms, with notice when possible.

4. Your Data

4.1 Ownership

You own your data. We do not claim ownership of any business information, content, or data you provide to the Service.

4.2 License to Us

By using the Service, you grant us a limited license to process your data solely to provide, maintain, and improve the Service. This includes:

  • Processing your data through AI models to generate agent outputs
  • Storing your data in our infrastructure
  • Transmitting your data to our sub-processors as described in the Privacy Policy

This license ends when you delete your data or account.

4.3 Data Export

You may export your deployment data at any time from Settings → Data.

4.4 Data Processing

If you process personal data of individuals in the European Economic Area through the Service, our Data Processing Agreement applies and is incorporated into these Terms.

5. Your Responsibilities

5.1 Lawful Use

You agree to use the Service only for lawful business purposes. You will not use the Service to:

  • Discriminate against individuals based on protected characteristics (including in housing, employment, or lending decisions)
  • Send unsolicited or spam communications
  • Harass, threaten, or defame anyone
  • Violate any applicable law or regulation
  • Process data you don’t have the right to process

5.2 Your Customers’ Data

When your agents process information about your customers, tenants, leads, or contacts:

  • You are the data controller for that information — we process it on your behalf
  • You are responsible for having a lawful basis to process their data
  • You should inform them that you use AI-assisted tools in your business operations
  • If they request deletion of their data, you are responsible for honoring that request (you can delete entities through the dashboard or by contacting us)

5.3 Communications Compliance

If you use the Service to send communications (email, SMS, social media) to your customers:

  • You are responsible for complying with applicable communications laws, including CAN-SPAM, TCPA, and any state-level equivalents
  • For SMS: you are responsible for obtaining proper consent from recipients before sending automated messages. The Service will include opt-out instructions in automated SMS messages.
  • You will not use the Service to send communications to people who have opted out

5.4 Connected Services

When you connect third-party services (Gmail, QuickBooks, etc.), you are responsible for ensuring your use of the integration complies with that service’s terms. We access connected services only through authorized OAuth flows.

6. Subscription and Billing

6.1 Plans

The Service is offered in tiered subscription plans ($19/month, $39/month, $79/month). Plan details and feature differences are described on our pricing page.

6.2 Usage Limits

Each plan includes soft interaction limits. When you reach 80% of your limit, we’ll notify you. At 100%, we’ll explain your options (upgrade or wait for reset). We will not cut off service without warning.

6.3 Budget Caps

You may set a monthly budget cap in Settings → Billing. If your spend reaches the cap, agent runs will be paused until the next billing cycle or until you adjust the cap.

6.4 Refunds

If you cancel within 14 days of your first subscription payment and haven’t exceeded 50 agent runs, we’ll provide a full refund. After that, subscriptions are non-refundable but you can cancel at any time to prevent future charges.

7. Intellectual Property

7.1 Our IP

The Service, including its software, design, and documentation, is owned by Agent Economy, Inc. and protected by intellectual property laws. These Terms don’t grant you any rights to our trademarks, logos, or branding.

7.2 Your Content

You retain all rights to the content you provide. AI-generated outputs created by the Service for your deployment are yours to use as you see fit.

8. Limitation of Liability

8.1 Service Availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free service. We’re a startup — things may break. We’ll fix them as fast as we can.

8.2 AI Limitations

AI-generated content may be inaccurate, incomplete, or inappropriate. We are not responsible for decisions you make based on AI-generated suggestions, or for the consequences of AI-generated communications that you approve and send.

8.3 Liability Cap

To the maximum extent permitted by law, our total liability to you for any claims arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

8.4 Third-Party Services

We are not responsible for the availability, accuracy, or conduct of third-party services you connect through the platform. Integration issues with Gmail, QuickBooks, etc. are subject to those providers’ own terms and availability.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Content you provide or communications you approve and send
  • Your violation of these Terms
  • Your violation of any third party’s rights
  • Your failure to comply with applicable laws regarding your customers’ data

10. Dispute Resolution

10.1 Informal Resolution

If you have a concern, contact us first at support@agenteconomy.ai. We’ll try to resolve it informally.

10.2 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

10.3 Arbitration

Any dispute that can’t be resolved informally will be settled by binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Austin, Texas or remotely at your election. You agree to resolve disputes individually — class actions and class arbitrations are not permitted.

11. Modifications

We may update these Terms from time to time. If we make material changes, we’ll give you at least 14 days’ notice via email or dashboard notification. Continued use after changes take effect constitutes acceptance.

12. General

  • Entire Agreement: These Terms, the Privacy Policy, and any applicable Data Processing Agreement constitute the complete agreement between you and us.
  • Severability: If any provision is found unenforceable, the rest remains in effect.
  • Waiver: Our failure to enforce any provision doesn’t waive our right to enforce it later.
  • Assignment: You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.

13. Contact

Questions about these Terms? Contact us at:

These Terms are effective as of April 11, 2026.